Very few developers are going to support older OS versions for ever. I think Norton has a responsibility to notify me in advance if/when that will not be not the case. I pay an annual subscription for a "Premium" product and support, and expect the software to work for the whole year.
This is not free software, or software you buy once and use forever. So if I wish to continue helping here, next year could expensive for me. I have always been one to use the tech until it dies.
NORTON MOBILE SECURITY DOWNLOAD ANDROID
I can feel your pain, as my Android tablet is on Android 9, and my iPhone 6S is on it's last major iOS upgrade. At some point, the return on investment for this additional testing on older OS's is not a viable business decision. The apps need to be tested against every OS version that is supported. In electronics terms that is almost a lifetime. Android 6 and 7 were introduced in 20 respectively. If your device is not capable of upgrading to that OS version, there is no other option for Norton products.
NORTON MOBILE SECURITY DOWNLOAD INSTALL
Short answer is you cannot install unless you have at least Android 8. There is a notation on the Google Play Store about the minimum OS version supported being Android 8.Ī sideload install of an app is still going to be restricted by any OS version restrictions. It does not say anything about installing on new devices. How can I get Norton app working on my Android 7.1.1 phones? Or do I need to cancel my subscription and find a new solution? It stopped working BEFORE the end of support notice was posted (I tried on Saturday 9 October, the notice was published 11 October). " and also "You can continue using the Norton 360 app on your device with Android 6.x or 7.x." It does not say anything about installing on new devices. devices running Android 6.x or 7.x will no longer receive any new product, service or security updates. I just found the end of support announcement (. I tried downloading again and got the same error with the newly download package. ), and got the error "There was a problem while parsing the package" (same as ). I have tried the side loading solution (. If I use the link ( ) it gives error "This app is no longer compatible with your device. The Norton app (used to be called Norton Mobile Security, now called Norton 360) no longer shows up in Google Play search (though other Norton branded apps are still there). I have another phone on the same android version with the app already installed. I have recently upgraded my subscription to Norton 360 Premium / 10 users, and tried installing the app on a phone running Android 7.1.1.
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